Account Director

Remote
Full Time
Senior Manager/Supervisor
Key Responsibilities:
  1. Revenue Ownership & Portfolio Growth
    ● Own revenue targets across the assigned client portfolio
    ● Identify and convert upsell, cross-sell, and retainer expansion opportunities
    ● Drive quarterly and annual account growth planning
    ● Proactively surface new initiatives aligned with brand calendars and market trends
    ● Maintain strong pipeline visibility and forecast accuracy
    ● Ensure account profitability through cost management and margin discipline
  2. Revenue Ownership & Portfolio Growth
    ● Own revenue targets across the assigned client portfolio
    ● Identify and convert upsell, cross-sell, and retainer expansion opportunities
    ● Drive quarterly and annual account growth planning
    ● Proactively surface new initiatives aligned with brand calendars and market trends
    ● Maintain strong pipeline visibility and forecast accuracy
    ● Ensure account profitability through cost management and margin discipline
  3. Strategic Account Management
    ● Improve overall client lifetime value (CLV)
    ● Reduce churn risk through proactive relationship management
    ● Align influencer strategies with broader brand and commercial objectives
    ● Ensure yearly roadmaps are in place for priority brands
    ● Drive omnichannel and integrated influencer strategies (not one-off executions)
  4. Financial Management & Reporting
    ● Oversee revenue tracking, forecasting, and margin performance
    ● Review P&L per account with Growth Head
    ● Ensure proper CE structuring and commercial viability
    ● Monitor billing timelines and the financial health of accounts
    ● Provide monthly revenue and pipeline reporting to leadership
  5. Cross-Functional Leadership & Operational Alignment
    ● Work with the cross-functional teams to ensure quality delivery
    ● Align internal teams on priorities, timelines, and expectations
    ● Improve handoff processes from pitch to execution
    ● Strengthen documentation, reporting, and governance standards
    ● Drive process optimization within the cluster for scale and operational excellence
  6. People Leadership & Team Development
    ● Coach a team of Account Managers and Executives
    ● Elevate the business acumen and executive communication skills of the team
    ● Conduct pre-call syncs, post-call debriefs, and structured feedback sessions
    ● Identify leadership bench strength and succession potential
    ● Reinforce accountability and ownership culture
Key Qualifications:
  • 10–12 years of experience in account management, business development, or strategic consultancy
  • At least 4–5 years in a digital/social / influencer marketing agency
  • Proven track record in managing high-value accounts (₱100M+ portfolios preferred)
  • Strong financial and commercial acumen (P&L management experience required)
  • Demonstrated experience leading and developing teams
  • Exceptional executive presentation and negotiation skills
  • Strong understanding of digital platforms, creator economy, and social performance metrics
  • High ownership mindset with the ability to operate in a scale-stage environment
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